When you make a purchase by calling or on our Websites or otherwise, create an account, participate in a sweepstakes or contest or any other promotion, post a product review, post a comment on our blog or other resources, engage with us on our various social media platforms, answer one of our surveys, provide us with your contact information at a tradeshow, or interact with us in any way, you may choose to give us personal information. This information may include name, contact information, employer, and job title as well as other information provided to us as part of providing customer support services and recorded in support tickets and other related records. Americover may also collect and maintain call recordings and chat and email transcripts related to customer service requests we receive with respect to the services. The decision to provide this information is optional. However, if you choose not to provide the requested information, you may not be able to use some or all of the features of our Websites or our services. Likewise, other companies also may forward to us additional personal information (such as, for example, names, mailing addresses and email addresses, as well as demographic and other usage information), when we have news or product offerings that may be of special interest to those individuals. We also may receive personal information through the use of social media websites and services or from other sources.
Americover also collects non-personally identifiable information in a form that does not, on its own, permit direct association with any specific individual. For instance, Americover may use automated technologies on the Websites, such as cookies, log files, and web beacons, to collect non-personally identifiable information about you. If Americover does combine non-personal information with personal information, Americover will treat the combined information as personal information for as long as it remains combined.